RECEPTION
Our residence does service 24 hours of 24: so please in advance by mail or phone the precise time of arrival.
Check-in is possible from 14 to 18 hours.
To arrive before 8 am and after 20 hours will be due a fee of € 20.
The check-out is requested by 10.30 am.
We offer a free luggage storage at the Residence, if necessary, for the guest arrives before check in or depart after the hour to check out.

CONCIERGE
Upon your request we will be happy to book you services and leisure activities offered by our structure. Will be restricted in the confirmation email and brochure inside of your rooms.
Restaurants, bars, museums without the risk of queuing, wine tours, bike rides and horse riding, cooking classes, tickets to sporting events and music, shopping and more will brighten your stay.

ROOMS
Each room is soundproofed, has its own private bathroom and the following services:
– Free WIFI
– Bottle of wine welcome
– 2 bottles of water
– electric kettle
– conditioned air
– heating
– LCD TV
– Satellite TV
– fridge
– Safe
– Shower or bath
– WC
– Hairdryer
– Courtesy set consists of shower gel, shampoo, soap and headphones
– Set of towels: face cloths, body and guest
– Wardrobe
– Free cot on request
– City View

THE RESIDENCE
– Free WIFI throughout the hotel
– Comfortable double living room for relaxing
– Apple computer available in the common room
– elevator
– luggage storage
– Private parking on site (reservation and payment). Delivery car directly in front of the main entrance.
– A child of age ‘under 3 years stays free
– Animals allowed on request
– Smoking
– Soundproofed
– Breakfast on request for a fee (€ 12 per person). Is served on the terrace of the “Caffe ‘Concerto Paszkowski”, one of the bar’s most famous historical and beautiful of Florence, located in Republic Square, just a short walk from the residence.

PAYMENT
Payment is required upon arrival and can be made in cash or by credit card.
The credit cards accepted are: Maestro, PIN, MasterCard, Visa.
The number of credit card customer is supplied exclusively to guarantee the success of booking.
Only in cases of “non-refundable” the total amount of the stay will be ‘charged immediately.
It also accepts payment by bank transfer.
The tourist tax of EUR 4 per person per day, for up to seven nights and will be paid in cash at check in. They are exempt children under 12 years.

TERMS AND CONDITIONS
Reservation will be considered confirmed only if guaranteed by credit card details supplied by you. The credit card is only to guarantee reservations.
If deemed appropriate, we will request a pre-authorization of payment to check the validity of the card, which will then be completed at check in.
The cancellation is free if notified in writing at least 8 days before arrival.
If you cancel from 7 days before arrival we will charge 100% of the reservation.

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