RECEPTION  Our Residenza doesn’t service 24 hours of 24: so please communicate in advance by mail or phone the precise time of arrival. Check-in is possible from 2pm until 6pm. For arrivals before 8am and after 8pm hours a fee of €20 is due. The check-out is requested by 1030 am. We offer a free luggage storage in residence, if necessary, for the guest arrives before check in or depart after the time of check out. CONCIERGE Upon your request we will be happy to book you services and leisure activities offered by our structure. There will be presented in the confirmation email and in the brochure inside of your rooms. Restaurants, bars, museums without the risk of making the tail, wine tours, cycling and horse riding, cooking classes, tickets to sporting events and music, shopping and more will brighten your stay. ROOMS Each room has a private bathroom and offers the following services: – Free Wi-Fi – A bottle of wine welcome – 2 bottles of water – Kettle with tea, coffee and tea – Air conditioning – Heating – LCD TV – Satellite TV – Refrigerator – Safe – Shower or bathtub – Toilet – Hair dryer – Courtesy set consisting of shower gel, shampoo, soap and headphones – Set Towels: Towels face, body and guests – Wardrobe – Free baby cot on request – View of the city STRUCTURE – Free WiFi throughout the hotel – Comfortable double living room to relax – Apple Computer in the common room – Lift – Luggage Storage – Private Parking on request (surcharge). Delivery of the car directly in front of the main entrance. – A child at the age of “under 3 years stays – Pets are allowed on request – Smoking – Soundproofed – Breakfast on request for a fee (€ 12 per person). Located in one of the most famous bars “known and most beautiful of Florence” Caffe ‘Concerto Paszkowski “, opposite the entrance to the structure: They are served sitting in the middle of the beautiful Piazza della Repubblica. PAYMENT Payment is due upon arrival and can be made in cash or by credit card. The credit cards: Mastercard, PIN, Master Card, Visa. The number of credit card customers will be delivered only to guarantee the success of the book. Only in the case of “non-refundable” the total amount of the stay “will be debited immediately. We also accept payment via bank transfer. The local tax of 4 € per person per day, to a maximum of seven nights and will be paid in cash at check-in. Except for children under 12 years. TERMS AND CONDITIONS Reservations will be considered only be confirmed if guaranteed by credit card details provided by you. The credit card is required to guarantee your reservation. If appropriate, “a pre payment authorization request to check the validity” is used by the card ‘will then be be completed check-in at. Cancellation is free of charge if notified in writing at least 8 days prior to arrival. If you cancel 7 days prior to arrival we will charge 100% of the reservation.

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